Privacy Policy for the Use of the HKSTP, InnoCell Mobile App
Welcome
to using the HKSTP,
InnoCell Mobile Application (“The HKSTP, InnoCell App”)!
The
use of the HKSTP, InnoCell
App may involve the collection and use of your Personal Information (as
defined in Section 4 below). Please review this Privacy Policy carefully in
order to understand what Personal Information is collected, how it is
collected, how we use and protect it and how you may control it.
It is the policy of Hong
Kong Science and Technology Parks Corporation (“HKSTP”, " we",
" our" or "us") to safeguard your
privacy and all personal data and relevant information. This Privacy Policy
informs you of your choices and our practices regarding any Personal
Information you provide to us through or in relation to your installation or
use of the HKSTP, InnoCell
App.
1. Agreement
By using the HKSTP, InnoCell App,
you confirm you have read, understand and accept that we may collect, use and
share your Personal Information in accordance with this Privacy Policy.
2. Scope
and Application of this Privacy Policy
This Privacy Policy applies
to any personal data you provide us when you use the HKSTP, InnoCell App and any related services,
and to how we treat any such data.
This Privacy Policy is
incorporated into and forms part of the Terms and Conditions for the Use
of the HKSTP, InnoCell App
(“Terms and Conditions”) that you have agreed to in order to use the HKSTP, InnoCell App. Any
terms used in this Privacy Policy will have the same meaning as defined in the
Terms and Conditions, unless otherwise defined in this Privacy Policy or the
context requires otherwise.
3. Changes
to this Privacy Policy
If necessary, we may from
time to time update or modify specific instructions, policies and terms in this
Privacy Policy. Any changes resulting from such updating and
modification form part of this Privacy Policy with immediate effect. Where we
consider that any changes to this Privacy Policy are reasonably material, we
will notify you via the
HKSTP, InnoCell App (including via direct messaging), direct
communication or other means prior to the change becoming
effective. By continuing to use the HKSTP, InnoCell App after any changes to this
Privacy Policy become effective, with or without notice from us,
you have accepted and agreed to the revised Privacy Policy. It
is advisable for you to review this Privacy Policy periodically to be
well-informed.
4. What
Information We Collect and How We Collect It
In providing services on
the HKSTP, InnoCell Mobile App, we collect, store and use the following
information:
"Personal
Information" is any information or combination of information that
relates to you and can be used to identify you. Personal Information may
include the following:
• Name,
address, phone number and email address;
• Financial
account information, such as credit card number and other payment information;
• If
you create an account, your username, password, your birthdate, gender and
mobile phone number;
• Other
information provided by you such as the time and date when you can
schedule a visit with us and the name of your organization; and
• Information we
collect when you use the
HKSTP, InnoCell App, such as Location Data and Log Data.
"Location Data"
is information we collect regarding your location (when you use a
location-enabled service), including:
• The
location of your device when you use the HKSTP, InnoCell App, such as from the Bluetooth, GPS, compass,
accelerometer or other sensors in your mobile device;
• The
IP address of the device or internet service you use to access the HKSTP, InnoCell App;
and
• Other
information provided by you or others that gives an indication as to where you
are or have been located,
"Log Data"
is technical information that is automatically collected by us when you use the HKSTP, InnoCell App,
whether through the use of cookies, web beacons, log files, scripts
and etags or otherwise, including:
• Technical
information, such as your mobile carrier-related information, configuration
information made available by your web browser or other programs you use to
access the HKSTP, InnoCell
App, your IP address and your device's version and identification
number; and
• Metadata, which
means information related to items you have made available through the HKSTP, InnoCell App.
5. How
We Use Personal Information
We may use Personal
Information provided by you for two different sets of purposes, namely obligatory
purposes and voluntary purposes.
Obligatory purposes - if
you do not want us to use the Personal Information for any of the purposes
listed below (inclusive), you may not be able to use the HKSTP, InnoCell App or any services
provided through it:
Your
Personal Information will be used: –
• To
verify your identity when you use the HKSTP, InnoCell App, our facilities and services, and to
process your application in relation thereto through the HKSTP, InnoCell App;
• To
provide specific services to you through the HKSTP, InnoCell App (and the features of the HKSTP, InnoCell App),
for example, to allow you to schedule a visit to any of our facilities as
offered under our various membership programmes and in-door positioning;
• To
provide customer service and for security, fraud-detection, archival and backup
purposes in connection with the provision of the HKSTP, InnoCell App; and
• For
purposes directly related to any of the above.
Voluntary purposes - your
consent is required for us to use your Personal Information for any of the
purposes listed below, and unless you confirm or indicate your agreement that
we may use your Personal Information for those purposes (through the HKSTP, InnoCell App
or otherwise), we will not do so. You can indicate
your consent for our Data Protection Officer
via email (as belows) by using your Personal Information for the voluntary
purposes listed below.
•
Your name, title, telephone number, email address, mailing address and your
record of using the HKSTP,
InnoCell App (collectively "Contact Data") may be used
for marketing (i) the conferences, events and activities organized by us;
(ii) the facilities and premises offered by us for research and
development purposes; and (iii) the products and services offered by our
partner companies involved in the fields of education, social services,
technology and related services including universities, the Government,
professional and industrial bodies and trade associations (collectively "HKSTP
Services"). In addition to using your Contact Data
ourselves to market the HKSTP Services, we also provide and/or intend to
provide your Contact Data to overseas consultants (collectively "Marketing
Consultants") engaged to provide marketing services in relation to the
HKSTP Services on our behalf both in and outside Hong Kong.
• Your
Contact Data may also be used to seek your opinion in relation to your use of the HKSTP, InnoCell App
or any related services, including but not limited to whether you are willing
to participate in any voluntary surveys about our services and/or to
use a third party service provider to conduct those surveys.
• Your
Personal Information may be used to better understand how you access and use the HKSTP, InnoCell App
and other related services in the Hong Kong Science Park, so that we may
improve your use of the
HKSTP, InnoCell App and to respond more effectively to your enquiries,
such as tailoring language and location to meet your specific needs and
preference as well as personalizing help and instructions to assist you;
and
If you do not agree, or
wants us to stop using your Personal Information for any of the voluntary
purposes mentioned above, you may, without charge, exercise your opt-out right
by notifying us. You should send any opt-out notice to our Data
Protection Officer mentioned below by mail or email and allow ten
(10) working days for the removal of your personal data from our relevant
database.
6. Sharing
of Personal Information with Third Parties
By
agreeing to this Privacy Policy, you consent to the use by, sharing and
transfer of your Personal Information to third parties as described
hereinafter. Other than as permitted under this Privacy Policy or as
otherwise agreed by you, we will not transfer your Personal Information to any
other third parties for any other purposes.
We will not share your
Personal Information with advertisers unless you have given your consent for us
to do so or you have asked us to do so. We do, however, share
Non-Personal Information (as defined below) with advertisers for the purposes
of trying to advertise to you about products and services that may be relevant
to you. "Non-Personal Information" is any information that
relates to you but from which it is not practicable to directly or indirectly
identify you, including information which is in aggregated form, anonymous or related
to a pseudonym.
As we have retained and
will from time to time necessarily retain certain third party contractors or
services providers, including but not limited to our select group of companies
or joint venture partners (e.g. communication service providers that send
emails or push notifications on our behalf, or mapping services providers that
specialized in providing Location Data) (“Service Providers”), to assist
or facilitate us to make the
HKSTP, InnoCell App available and/or provide the related services to
you, we may necessarily share your Personal Information with such Service
Providers for the following purposes:
• Providing
related services selected by you on the HKSTP, InnoCell App;
• Assisting
or facilitating us to carry out both the obligatory and voluntary purposes
(subject to your consent) as set out under the above Section 4; and
• Carrying
out our obligations and enforcing our rights under the Terms and Conditions or
this Privacy Policy.
We will use reasonable
efforts to ensure that the Service Providers sharing your Personal Information
will only use such information as long as such use is: (i) in compliance with
this Privacy Policy; and (ii) subject to our instructions, including any
appropriate confidentiality and security measures being implemented by us.
In the further development
of HKSTP Services, our services may be subject to a
re-organization. In these circumstances, your Personal Information
may be transferred to a third party who will continue to operate the HKSTP, InnoCell App
or similar services under either this Privacy Policy or a different privacy
policy which will be notified to you.
Any of the above-mentioned
third parties may be located, use and store your Personal Information, in
overseas jurisdictions for any of the above purposes. In case if
Personal Information is to be transferred to any overseas jurisdiction for
purposes as described above, we will take all reasonable precautions and
exercise due diligence to ensure that such Personal Information will be
collected, held, processed or used in a manner that would not contravene any
personal data privacy laws of Hong Kong.
7. Updating
or Amending Personal Information
You may request for access
to, delete, update or change your Personal Information held by us; or request
for the removal of any unauthorized information. You may
do this by either following the opt-out instructions stated in the promotional
materials sent to you, or contacting our Data Protection Officer by
email or post at the following:
The
Data Protection Officer
Hong
Kong Science & Technology Parks Corporation
5/F.,
Building 5E
No. 2
Science Park West Avenue
Hong
Kong Science Park, Shatin, Hong Kong
Email
address: dpo@hkstp.org
Subject to applicable laws
and regulations, you may have the right to request for a copy of and make
corrections to your Personal Information held by us. You may also
request us to deactivate and not use any of your Personal Information that is
stored by us. You may direct such request to our Data Protection Officer mentioned
above, or where we offer this option in the HKSTP, InnoCell App, you may log into your account
with us and make the appropriate changes. We will use reasonable efforts to
respond to such requests made to our Data Protection Officer within
ten (10) days.
Should your account or
right to use the HKSTP,
InnoCell App be terminated by either you or us for any reason, we will
(subject to the abovementioned) take steps to ensure that your Personal
Information will cease to be used on the HKSTP, InnoCell App within a reasonable period of time
(subject to technical limitations) after such account has been
terminated. Please note that there may be communications already
made by you through the
HKSTP, InnoCell App which may have allowed your Personal Information to
have passed to third parties due to circumstances beyond our control.
8. Third-Party
Services on the HKSTP,
InnoCell App
The
HKSTP, InnoCell App
may link you to social media or other features or services (including but not
limited to websites, plug-ins and widgets) provided by a third party. For
example:
• the HKSTP, InnoCell App
may offer the feature to allow you to share content on, or
login to the HKSTP,
InnoCell App using services provided by third parties. These third-party
services may be able to authenticate your identity and provide you with the
option to share certain Personal Information with us. They may also give you
the option to post information from your third-party service account to the HKSTP , InnoCell App
as shared information (or vice versa);
• the HKSTP, InnoCell App
may offer the feature to allow you to link your HKSTP, InnoCell App contact list to your
contact lists on your device and/or in your account on third party services, in
order to search for and connect with contacts on those contact lists who may
also have an account with us. In consenting to such linking, we may use your username
and password for the relevant third-party service only for the purpose of such
contact list linking;
•
you may be able to login to the HKSTP, InnoCell App using other sign-in services such as an
Open ID provider. These sign-in services may be able to authenticate your
identity and provide you with the option to share certain Personal Information
with us for account registration and login purposes, such as your name and
email address; and
•
we may (whether in advertisements, within the HKSTP, InnoCell Mobile App or otherwise)
provide you with links or features that allow you to access third party
services or websites (or access within the HKSTP , InnoCell Mobile App content that is
hosted on those third- party services or websites). For example, you may be
able to access videos hosted by a third party within the HKSTP, InnoCell Mobile App.
These third-party social
media or other services may be hosted by relevant third-parties or
us. Please note that such third parties who provide such services
may be able to collect your information and Personal Information (including but
not limited to your Log Data), and may set cookies on your computer to enable
such features to function properly.
Your use of any third-party
services (whether social media services or otherwise), including any Personal
Information you may provide to such third parties, and the collection and use
of such information by those third parties, are subject to the relevant third
party's own terms of services and privacy policies, and not our Terms and
Conditions or this Privacy Policy. Hence, it is to your benefit that you should
also review those third party’s terms of services and privacy policies
carefully. This Privacy Policy only applies to any information collected by us,
and does not apply to any services offered by or information collection
practices of any third parties. We are not responsible and do not bear any
liability for any third party’s use of any information provided by you to them.
9. Tracking
Technologies
We
may, from time to time, use cookies, log files, web beacons, scripts,
tags, iBeacon and other tracking technologies to collect, use and
store information about you or relating to you.
You
may be able to control what information we collect from the tracking
technologies by monitoring certain settings within the HKSTP, InnoCell App – for instance, by
turning off the Bluetooth or disabling the location function or you can indicate
your consent to our use of tracking technologies to collect information from
you for purposes as stated below.
We
use tracking technologies to:
_ Help
us better understand and provide services to you on the HKSTP, InnoCell App - for example,
tracking technologies can help us collect the following information:
• Your authentication
information in order to provide services to you on the HKSTP, InnoCell App;
• Location
Data which is required by our mapping and location-based services (such as
"location" and alert messages);
• Information
about your language preferences so that we may provide you with translation
services; and
• Other information about
you that we require in order to provide the HKSTP, InnoCell App or to develop new features
for the HKSTP, InnoCell
App.
_ Help
us deliver relevant and free advertising to you.
Advertising helps keep the HKSTP, InnoCell App
and many of our other services free of charge and useful to you.
_ Help
make advertisements to be:
• more
effective for advertisers – for example, by delivering them further information
regarding who has viewed their advertisements;
• more
protection for you – for example, by ensuring that you do not receive repeated
or fraudulent advertisements or prohibited content within such advertisements;
and
• more
relevant to you – for example, by delivering advertisements based on which
website or what web content you may have followed or based on your location.
We
may combine information collected via tracking technologies with other
information we may have collected about you. For example, where you install and
register for the HKSTP,
InnoCell App via a third-party online advertisement, our third-party
partner may use tracking technologies to inform us regarding where you have
discovered the HKSTP,
InnoCell Mobile App. We may also use tracking technologies to
collect information about you which when combined with other information, would
enable us to deliver relevant advertisements for you.
It
is important to note that in using the HKSTP, InnoCell App, you may be exposed to tracking
technologies of third-parties or their websites which are subject to the
relevant third party's own privacy policies and not this Privacy Policy. We are
not responsible and do not bear any liability for any tracking technologies used
by third parties.
10. Storage
and Security of Personal Information
We may operate servers in a
number of jurisdictions around the world and hence the server on which your
Personal Information is used and stored may not be in your own jurisdiction.
We take reasonable steps in
maintaining appropriate technical and administrative security for the purpose
of preventing loss, misuse, unauthorized access or disclosure of
Personal Information. This may include the encryption technology that
we use for the HKSTP,
InnoCell App to protect certain sensitive information (such as Location
Data) provided by you.
Please be aware that
despite our reasonable efforts to safeguard your Personal Information, no data
security measures can provide you with a guarantee of 100% security at all
times. Our systems and communications networks through which you
access the HKSTP, InnoCell
App may be subject to security breaches and failures due to
circumstances beyond our reasonable control. Please contact our
Data Protection Officer for any enquiries relating to the security of
your Personal Information.
11. Period
of Use of Personal Information
We generally ensure that
your Personal Information is not kept longer than is necessary to fulfill the
purposes for which it was collected, as set out under Section 5
above. However, we may be required to retain, preserve or disclose
your Personal Information for as long as is necessary in order to:
• Comply with
applicable laws or regulations where we believe to be reasonably necessary;
• Comply
with a court order, subpoena or other legal process; and
• Respond
to a request by a government authority, law enforcement agency or similar body
(whether situated in your jurisdiction or elsewhere).
12. Contact
If you wish to contact us
regarding this Privacy Policy or any privacy-related matters, please contact our Data Protection Officer
at the abovementioned email and address.