Privacy Policy for the Use of the HKSTP, InnoCell Mobile App

 

Welcome to using the HKSTP, InnoCell Mobile Application (“The HKSTP, InnoCell App”)!

 

The use of the HKSTP, InnoCell App may involve the collection and use of your Personal Information (as defined in Section 4 below). Please review this Privacy Policy carefully in order to understand what Personal Information is collected, how it is collected, how we use and protect it and how you may control it.

 

It is the policy of Hong Kong Science and Technology Parks Corporation (“HKSTP”, " we", " our" or "us") to safeguard your privacy and all personal data and relevant information. This Privacy Policy informs you of your choices and our practices regarding any Personal Information you provide to us through or in relation to your installation or use of the HKSTP, InnoCell App.

 

1.      Agreement

By using the HKSTP, InnoCell App, you confirm you have read, understand and accept that we may collect, use and share your Personal Information in accordance with this Privacy Policy.

 

2.      Scope and Application of this Privacy Policy

This Privacy Policy applies to any personal data you provide us when you use the HKSTP, InnoCell App and any related services, and to how we treat any such data.

 

This Privacy Policy is incorporated into and forms part of the Terms and Conditions for the Use of the HKSTP, InnoCell App (“Terms and Conditions”) that you have agreed to in order to use the HKSTP, InnoCell App.  Any terms used in this Privacy Policy will have the same meaning as defined in the Terms and Conditions, unless otherwise defined in this Privacy Policy or the context requires otherwise.

3.      Changes to this Privacy Policy

If necessary, we may from time to time update or modify specific instructions, policies and terms in this Privacy Policy.  Any changes resulting from such updating and modification form part of this Privacy Policy with immediate effect. Where we consider that any changes to this Privacy Policy are reasonably material, we will notify you via the HKSTP, InnoCell App (including via direct messaging), direct communication or other means prior to the change becoming effective.  By continuing to use the HKSTP, InnoCell App after any changes to this Privacy Policy become effective, with or without notice from us, you have accepted and agreed to the revised Privacy Policy.  It is advisable for you to review this Privacy Policy periodically to be well-informed.

 

4.      What Information We Collect and How We Collect It

In providing services on the HKSTP, InnoCell Mobile App, we collect, store and use the following information:

 

"Personal Information" is any information or combination of information that relates to you and can be used to identify you. Personal Information may include the following:

       Name, address, phone number and email address;

       Financial account information, such as credit card number and other payment information;

       If you create an account, your username, password, your birthdate, gender and mobile phone number;

       Other information provided by you such as the time and date when you can schedule a visit with us and the name of your organization; and

•    Information we collect when you use the HKSTP, InnoCell App, such as Location Data and Log Data.

 

"Location Data" is information we collect regarding your location (when you use a location-enabled service), including:

•    The location of your device when you use the HKSTP, InnoCell App, such as from the Bluetooth, GPS, compass, accelerometer or other sensors in your mobile device;

•    The IP address of the device or internet service you use to access the HKSTP, InnoCell App; and

•    Other information provided by you or others that gives an indication as to where you are or have been located, 

"Log Data" is technical information that is automatically collected by us when you use the HKSTP, InnoCell App, whether through the use of cookies, web beacons, log files, scripts and etags or otherwise, including:

•    Technical information, such as your mobile carrier-related information, configuration information made available by your web browser or other programs you use to access the HKSTP, InnoCell App, your IP address and your device's version and identification number; and

•    Metadata, which means information related to items you have made available through the HKSTP, InnoCell App.

5.      How We Use Personal Information

We may use Personal Information provided by you for two different sets of purposes, namely obligatory purposes and voluntary purposes.

 

Obligatory purposes - if you do not want us to use the Personal Information for any of the purposes listed below (inclusive), you may not be able to use the HKSTP, InnoCell App or any services provided through it:

 

Your Personal Information will be used: –

•       To verify your identity when you use the HKSTP, InnoCell App, our facilities and services, and to process your application in relation thereto through the HKSTP, InnoCell App;

•       To provide specific services to you through the HKSTP, InnoCell App (and the features of the HKSTP, InnoCell App), for example, to allow you to schedule a visit to any of our facilities as offered under our various membership programmes and in-door positioning;

•       To provide customer service and for security, fraud-detection, archival and backup purposes in connection with the provision of the HKSTP, InnoCell App; and 

•        For purposes directly related to any of the above.

 

Voluntary purposes - your consent is required for us to use your Personal Information for any of the purposes listed below, and unless you confirm or indicate your agreement that we may use your Personal Information for those purposes (through the HKSTP, InnoCell App or otherwise), we will not do so. You can indicate your consent for our Data Protection Officer via email (as belows) by using your Personal Information for the voluntary purposes listed below.

 

•     Your name, title, telephone number, email address, mailing address and your record of using the HKSTP, InnoCell App (collectively "Contact Data") may be used for marketing (i) the conferences, events and activities organized by us; (ii)  the facilities and premises offered by us for research and development purposes; and (iii) the products and services offered by our partner companies involved in the fields of education, social services, technology and related services including universities, the Government, professional and industrial bodies and trade associations (collectively "HKSTP Services").  In addition to using your Contact Data ourselves to market the HKSTP Services, we also provide and/or intend to provide your Contact Data to overseas consultants (collectively "Marketing Consultants") engaged to provide marketing services in relation to the HKSTP Services on our behalf both in and outside Hong Kong.

 

•      Your Contact Data may also be used to seek your opinion in relation to your use of the HKSTP, InnoCell App or any related services, including but not limited to whether you are willing to participate in any voluntary surveys about our services and/or to use a third party service provider to conduct those surveys.

         Your Personal Information may be used to better understand how you access and use the HKSTP, InnoCell App and other related services in the Hong Kong Science Park, so that we may improve your use of the HKSTP, InnoCell App and to respond more effectively to your enquiries, such as tailoring language and location to meet your specific needs and preference as well as personalizing help and instructions to assist you; and

If you do not agree, or wants us to stop using your Personal Information for any of the voluntary purposes mentioned above, you may, without charge, exercise your opt-out right by notifying us. You should send any opt-out notice to our Data Protection Officer mentioned below by mail or email and allow ten (10) working days for the removal of your personal data from our relevant database.




6.      Sharing of Personal Information with Third Parties

By agreeing to this Privacy Policy, you consent to the use by, sharing and transfer of your Personal Information to third parties as described hereinafter.  Other than as permitted under this Privacy Policy or as otherwise agreed by you, we will not transfer your Personal Information to any other third parties for any other purposes.

 

We will not share your Personal Information with advertisers unless you have given your consent for us to do so or you have asked us to do so.  We do, however, share Non-Personal Information (as defined below) with advertisers for the purposes of trying to advertise to you about products and services that may be relevant to you. "Non-Personal Information" is any information that relates to you but from which it is not practicable to directly or indirectly identify you, including information which is in aggregated form, anonymous or related to a pseudonym.

 

As we have retained and will from time to time necessarily retain certain third party contractors or services providers, including but not limited to our select group of companies or joint venture partners (e.g. communication service providers that send emails or push notifications on our behalf, or mapping services providers that specialized in providing Location Data) (“Service Providers”), to assist or facilitate us to make the HKSTP, InnoCell App available and/or provide the related services to you, we may necessarily share your Personal Information with such Service Providers for the following purposes:  

 

•    Providing related services selected by you on the HKSTP, InnoCell App;

•    Assisting or facilitating us to carry out both the obligatory and voluntary purposes (subject to your consent) as set out under the above Section 4; and

•    Carrying out our obligations and enforcing our rights under the Terms and Conditions or this Privacy Policy.

 

We will use reasonable efforts to ensure that the Service Providers sharing your Personal Information will only use such information as long as such use is: (i) in compliance with this Privacy Policy; and (ii) subject to our instructions, including any appropriate confidentiality and security measures being implemented by us.

 

In the further development of HKSTP Services, our services may be subject to a re-organization.  In these circumstances, your Personal Information may be transferred to a third party who will continue to operate the HKSTP, InnoCell App or similar services under either this Privacy Policy or a different privacy policy which will be notified to you.

 

Any of the above-mentioned third parties may be located, use and store your Personal Information, in overseas jurisdictions for any of the above purposes.  In case if Personal Information is to be transferred to any overseas jurisdiction for purposes as described above, we will take all reasonable precautions and exercise due diligence to ensure that such Personal Information will be collected, held, processed or used in a manner that would not contravene any personal data privacy laws of Hong Kong.

 

7.      Updating or Amending Personal Information

You may request for access to, delete, update or change your Personal Information held by us; or request for the removal of any unauthorized information.  You may do this by either following the opt-out instructions stated in the promotional materials sent to you, or contacting our Data Protection Officer by email or post at the following:

 

The Data Protection Officer

Hong Kong Science & Technology Parks Corporation

5/F., Building 5E

No. 2 Science Park West Avenue

Hong Kong Science Park, Shatin, Hong Kong

Email address: dpo@hkstp.org

 

Subject to applicable laws and regulations, you may have the right to request for a copy of and make corrections to your Personal Information held by us.  You may also request us to deactivate and not use any of your Personal Information that is stored by us. You may direct such request to our Data Protection Officer mentioned above, or where we offer this option in the HKSTP, InnoCell App, you may log into your account with us and make the appropriate changes. We will use reasonable efforts to respond to such requests made to our Data Protection Officer within ten (10) days.

 

Should your account or right to use the HKSTP, InnoCell App be terminated by either you or us for any reason, we will (subject to the abovementioned) take steps to ensure that your Personal Information will cease to be used on the HKSTP, InnoCell App within a reasonable period of time (subject to technical limitations) after such account has been terminated.  Please note that there may be communications already made by you through the HKSTP, InnoCell App which may have allowed your Personal Information to have passed to third parties due to circumstances beyond our control.

8.      Third-Party Services on the HKSTP, InnoCell App

The HKSTP, InnoCell App may link you to social media or other features or services (including but not limited to websites, plug-ins and widgets) provided by a third party. For example:

•    the HKSTP, InnoCell App may offer the feature to allow you to share content on, or login to the HKSTP, InnoCell App using services provided by third parties. These third-party services may be able to authenticate your identity and provide you with the option to share certain Personal Information with us. They may also give you the option to post information from your third-party service account to the HKSTP , InnoCell App as shared information (or vice versa);

•    the HKSTP, InnoCell App may offer the feature to allow you to link your HKSTP, InnoCell App contact list to your contact lists on your device and/or in your account on third party services, in order to search for and connect with contacts on those contact lists who may also have an account with us. In consenting to such linking, we may use your username and password for the relevant third-party service only for the purpose of such contact list linking;

•     you may be able to login to the HKSTP, InnoCell App using other sign-in services such as an Open ID provider. These sign-in services may be able to authenticate your identity and provide you with the option to share certain Personal Information with us for account registration and login purposes, such as your name and email address; and

•     we may (whether in advertisements, within the HKSTP, InnoCell Mobile App or otherwise) provide you with links or features that allow you to access third party services or websites (or access within the HKSTP , InnoCell Mobile App content that is hosted on those third- party services or websites). For example, you may be able to access videos hosted by a third party within the HKSTP, InnoCell Mobile App.

 

These third-party social media or other services may be hosted by relevant third-parties or us.  Please note that such third parties who provide such services may be able to collect your information and Personal Information (including but not limited to your Log Data), and may set cookies on your computer to enable such features to function properly.

 

Your use of any third-party services (whether social media services or otherwise), including any Personal Information you may provide to such third parties, and the collection and use of such information by those third parties, are subject to the relevant third party's own terms of services and privacy policies, and not our Terms and Conditions or this Privacy Policy. Hence, it is to your benefit that you should also review those third party’s terms of services and privacy policies carefully. This Privacy Policy only applies to any information collected by us, and does not apply to any services offered by or information collection practices of any third parties. We are not responsible and do not bear any liability for any third party’s use of any information provided by you to them.

 

9.      Tracking Technologies

We may, from time to time, use cookies, log files, web beacons, scripts, tags, iBeacon and other tracking technologies to collect, use and store information about you or relating to you.

 

You may be able to control what information we collect from the tracking technologies by monitoring certain settings within the HKSTP, InnoCell App – for instance, by turning off the Bluetooth or disabling the location function or you can indicate your consent to our use of tracking technologies to collect information from you for purposes as stated below.

 

 We use tracking technologies to:

_      Help us better understand and provide services to you on the HKSTP, InnoCell App - for example, tracking technologies can help us collect the following information:

•    Your authentication information in order to provide services to you on the HKSTP, InnoCell App;

•    Location Data which is required by our mapping and location-based services (such as "location" and alert messages);

•   Information about your language preferences so that we may provide you with translation services; and

•   Other information about you that we require in order to provide the HKSTP, InnoCell App or to develop new features for the HKSTP, InnoCell App.

_      Help us deliver relevant and free advertising to you.

Advertising helps keep the HKSTP, InnoCell App and many of our other services free of charge and useful to you.

_      Help make advertisements to be:

•   more effective for advertisers – for example, by delivering them further information regarding who has viewed their advertisements;

•   more protection for you – for example, by ensuring that you do not receive repeated or fraudulent advertisements or prohibited content within such advertisements; and

•   more relevant to you – for example, by delivering advertisements based on which website or what web content you may have followed or based on your location.

 

We may combine information collected via tracking technologies with other information we may have collected about you. For example, where you install and register for the HKSTP, InnoCell App via a third-party online advertisement, our third-party partner may use tracking technologies to inform us regarding where you have discovered the HKSTP, InnoCell Mobile App.  We may also use tracking technologies to collect information about you which when combined with other information, would enable us to deliver relevant advertisements for you.

 

It is important to note that in using the HKSTP, InnoCell App, you may be exposed to tracking technologies of third-parties or their websites which are subject to the relevant third party's own privacy policies and not this Privacy Policy. We are not responsible and do not bear any liability for any tracking technologies used by third parties.

 



10.   Storage and Security of Personal Information

We may operate servers in a number of jurisdictions around the world and hence the server on which your Personal Information is used and stored may not be in your own jurisdiction.

 

We take reasonable steps in maintaining appropriate technical and administrative security for the purpose of preventing loss, misuse, unauthorized access or disclosure of Personal Information.  This may include the encryption technology that we use for the HKSTP, InnoCell App to protect certain sensitive information (such as Location Data) provided by you.

 

Please be aware that despite our reasonable efforts to safeguard your Personal Information, no data security measures can provide you with a guarantee of 100% security at all times.  Our systems and communications networks through which you access the HKSTP, InnoCell App may be subject to security breaches and failures due to circumstances beyond our reasonable control.  Please contact our Data Protection Officer for any enquiries relating to the security of your Personal Information.

 

11.   Period of Use of Personal Information

We generally ensure that your Personal Information is not kept longer than is necessary to fulfill the purposes for which it was collected, as set out under Section 5 above.  However, we may be required to retain, preserve or disclose your Personal Information for as long as is necessary in order to:

•    Comply with applicable laws or regulations where we believe to be reasonably necessary;

•    Comply with a court order, subpoena or other legal process; and

•    Respond to a request by a government authority, law enforcement agency or similar body (whether situated in your jurisdiction or elsewhere).

 

12.   Contact

If you wish to contact us regarding this Privacy Policy or any privacy-related matters, please contact our Data Protection Officer at the abovementioned email and address.